Etiquette & Policies

Gratuity:

Gratuity is not included in the cost of your massage treatment, but is greatly appreciated by your therapist.  If you enjoyed your service, it is customary to leave gratuity based on the value of the treatment(s) you received.

Cell Phone:

Cell phone(s) should be turned off or switched to silent during your massage to ensure a relaxing, uninterrupted session.

Appointments:

Appointments may be made using Online Booking or by calling us directly.

Gift Certificates:

Gift certificates are available for purchase in any denomination and for any treatment.  Gift certificates are non-refundable.  Adding gratuity to your gift certificate total ensures that you give a great gift leaving the recipient free to enjoy their service(s) without any concerns.

Appointment Time:

Starting your appointment on time allows you to enjoy your full treatment.  Please plan to arrive 5-10 minutes prior to your scheduled appointment time so we have time to go over anything your therapist may need to be aware of prior to your treatment.  Intake forms can be completed here and should be done Online prior to your appointment.

Children:

Parent/Guardian must sign a consent form for any guest under the age of 18, and must be present for the duration of the service.

Payment Options:

At this time we accept cash only.  VISA, MasterCard, and American Express are coming soon! We apologize for any inconvenience.  Prices are subject to change at any time without notice.

Cancellations/No Shows:

In consideration of other clients and your therapist we kindly ask you provide 24 hours notice if you must cancel your service.  Failure to provide 24 hours notice or failure to show will result in a 50% cancellation/no show charge.

Accommodations:

If you have any ailments, allergies, sensitivities, disabilities, or special health concerns, including pregnancy, please let me know in advance so I can best accommodate you.  For safety of mother and baby I am only allowed to massage in the 2nd and 3rd trimesters.

Smoking:

To ensure a healthy, safe environment, Massage Therapy by Melissa is a non-smoking facility.